Social Listening- Dutch Bros
Customer service is one of Dutch Bros Coffee's three core Values, these being speed, quality and you guessed it... Service! Even though they have three core values, they preach that each one holds significant value. I chose Dutch Bros because of their company's culture and for what they stand for, as well as having delicious products. These last few weeks they have come out with their fall drinks and people are buzzing about them on social media. Many customers have questions about the drinks, the availability of these drinks as well as information on potential stand openings. As I stated before, Dutch Bros three core values are speed, quality and service. With that being said their more specific value proposition is simple, they want each customer to leave better then when they arrived. Dutch Bros has built their company solely off the fact that they want their customers to receive great quality service and product at a quick rate. They value their custom